Terms & Conditions «www.Djuntu.com»

Article 1. - Completeness

These terms and conditions express the entirety of the obligations of the parties. In this sense, the buyer is deemed to accept them without reservation.

The present general conditions of sale apply to the exclusion of all other conditions, and in particular those applicable for the sales in store or by means of other channels of distribution and marketing.

They are available on the www.djuntu.com website and will prevail, if applicable, on any other version or document contradictory.

The seller and the buyer agree that these terms and conditions govern exclusively their relationship. The seller reserves the right to modify his general conditions. They will be applicable as soon as they are posted.

If a condition of sale should be missing, it would be considered to be governed by the practices in force in the distance selling sector.

Article 2 .- Subject

These terms and conditions are intended to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer, from the website www.djuntu.com

It allows its users around the world to order products in the fields of food (home delivered, local products, fine wines, beauty and health products (perfumes, cosmetics and jewelry), products appliances and high-tech (electronics and computers), original toys (for babies and children), as well as services (eg personal services) and all other products for distance selling, including electronically via the Site.

The user recognizes when placing an order via the site to have read the general conditions of sale and expressly declares to accept them without reservation.

www.djuntu.com is an e-commerce site published by West Trading Company

West Trading is a Luxembourg based limited liability company, with registered office at 7 Grand Rue 4356 Esch sur Alzette in the Grand Duchy of Luxembourg whose manager is TEIXEIRA Gregory.

DjuntuVendas Online is a Cape Verdean company, headquartered in Sao Vicente Fon d'Inesatras de Bento in Lima CABO VERDE registered under number NIF 275805506 represented by TEIXEIRA Gregory.

The User designates the person who uses the Site to place an order

The Recipient is the person to whom the products are delivered

West Trading, publisher of the website, takes orders for DjuntuVendasOnline.West Trading acts as a transparent intermediary between users of the site on the one hand and the company DjuntuVendas Online on the other hand. West Trading is neither the seller nor the user of the products. As a result, West Trading is not involved in the execution of the contracts and is therefore not obliged to intervene in any disputes between DjuntuVendas Online and the User or the Recipient.

Article 3. - Pre-contractual information

3.1. The buyer acknowledges having communicated, prior to the placing of his order and the conclusion of the contract, in a readable and understandable way, these general conditions of sale and all the information listed in the article.

3.2. The following information is provided to the buyer in a clear and comprehensible manner:

- the essential characteristics of the good or service;

- the price of the good or service;

- in the absence of immediate execution of the contract, the date or the time at which the service provider undertakes to deliver the goods or to perform the service, regardless of its price;

- information relating to the identity of the service provider, his postal, telephone and electronic contact details, and his activities, those relating to legal warranties, the functionalities of the digital content and, where appropriate, its interoperability, the existence and the terms of implementation of the guarantees and other contractual conditions.

3.3. The seller gives the buyer the following information:

- his name or corporate name, the geographical address of his business and, if different, the address of the head office, his telephone number and his email address;

- the terms of payment, delivery and performance of the contract, as well as the terms and conditions provided by the professional for handling complaints.

Article 4. - The order

The buyer has the opportunity to place his order online, from the online catalog and using the form therein, for any product, while stocks last.

In case of unavailability of a product ordered, the buyer will be informed by email.

In order for the order to be validated, the buyer will have to accept, by clicking on the indicated place, the present general conditions. He will also have to choose the address and the mode of delivery, and finally to validate the method of payment.

The sale will be considered final:

- after sending the buyer the confirmation of acceptance of the order by the seller by email;

- and after receipt by the seller of the full price;

Any order implies acceptance of prices and descriptions of products available for sale. Any dispute on this point will occur in the context of a possible exchange and the guarantees mentioned below.

In some cases, including payment default, wrong address or other problem on the account of the buyer, the seller reserves the right to block the order of the buyer until the problem is solved.

The cancellation of the order of this Product and its possible refund will then be made, the rest of the order remaining firm and definitive.

For any question regarding the follow-up of an order, the buyer must call 00238 934 34 56 (cost of a local call) or contact us by email at this address: [email protected]

Article 5. - Electronic Signature

The online supply of the buyer's credit card number and the final validation of the order will be proof of the agreement of the buyer:

- payment of sums due under the order form,

- signature and express acceptance of all transactions.

In case of fraudulent use of the credit card, the buyer is invited, as soon as the use is found, to contact the ..... (indicate the number of phone where you can reach someone to make the request).

Article 6. - Order Confirmation

The seller provides the buyer with a copy of the contract, on paper signed by the parties or, with the agreement of the buyer, on another durable medium, confirming the express commitment of the parties.

Article 7. - Proof of the transaction

The computerized records, stored in the vendor's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is done on a reliable and durable support that can be produced as evidence.

Article 8. - Product Information

The products governed by these terms and conditions are those that appear on the seller's website and that are indicated as sold and shipped by the seller. They are offered in the

limit available stocks.

Products are described and presented as accurately as possible. However, if errors or omissions could occur regarding this presentation, the responsibility of the seller could not be engaged.

The photographs of the products are not contractual.

Article 9. - Price

The seller reserves the right to change prices at any time but agrees to apply the current rates indicated at the time of order, subject to availability on that date.

Prices are quoted in euros, dollars and escudos capverdien. They do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order. The prices take account of the VAT applicable on the day of the order and any change of the applicable VAT rate will be automatically reflected on the price of the products of the online shop. Payment of the full price must be made when ordering. At no time, the sums paid can not be considered as a deposit or down payments.

If one or more taxes or contributions, including environmental, were to be created or modified, up or down, this change can be reflected in the selling price of the products.

The price is payable in full and in one installment.

Article 10. - Payment method

This is an order with a payment obligation, which means that placing the order involves a payment from the buyer.

To settle his order, the buyer has, at his choice, all the payment methods made available by the seller and listed on the seller's website. The buyer guarantees the seller that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form. The seller reserves the right to suspend any order management and any delivery in case of refusal of authorization for payment by credit card from the officially accredited bodies or in case of non-payment. The seller reserves the right to refuse to make a delivery or to honor an order from a buyer who has not fully paid or a previous order or with whom a payment dispute is being administered. . The seller has implemented an order verification procedure to ensure that no one else uses the bank details of another person without his knowledge.

As part of this verification, the buyer may be asked to fax the seller a copy of an identity document and a proof of address. The order will be validated only after receipt and verification by the seller of the parts sent.

The payment of the price is made cash to the order, according to the following modalities:

  • CB / Visa / Matser Card / American Express / Vinti 4
  • PayPal

    Payments made by the buyer will only be considered final once the sums due have been received by the seller.

    The seller remains attentive to payment security.

    The Seller ensures that all payments made online from his Site by credit card or credit card are made via secure communication protocol "SSL", a data transfer standard that supports multiple security services and provides encryption of exchanged information, server authentication and message integrity.

    Article 11. - Availability of Products - Reimbursement - Resolution

    Except in case of force majeure or during periods of closure of the online store that will be clearly announced on the homepage of the site, shipping times will, within the limits of available stocks, those indicated -Dessous. Shipping times run from the date of registration of the order indicated on the order confirmation e-mail. The User communicates at the time of his order the name and mobile phone number of the recipient of the order. Green cap. This phone number will be used to verify the identity of the Recipient when delivered or picked up in the store.

    DjuntuVendas Online reserves the right not to accept an order, for a legitimate reason, for example because of a difficulty of supplying a product, a problem concerning the understanding of the order received (illegible document ... ), a foreseeable problem concerning the delivery to be made (example: delivery requested in a geographical area where there is a proven risk of aggression) or due to the abnormality of the order made on our website.

    In the event that an order can not be accepted for any of the above reasons, DjuntuVendas Online informs the customer.

    In the event of failure to comply with the agreed delivery date or deadline, the buyer must, before terminating the contract, order the seller to execute the contract within a reasonable additional period.

    Failing execution at the end of this new period, the buyer can freely resolve the contract.

    The buyer will have to complete these successive formalities by writing on another durable medium.

    The contract will be considered resolved upon receipt by the seller of the letter or writing informing him of this resolution, unless the professional has meanwhile executed

    However, the buyer can immediately resolve the contract, if the dates or deadlines above are for him an essential condition of the contract.

    In this case, when the contract is resolved, the seller is required to reimburse the buyer for all amounts paid, at the latest within 14 days of the date on which the contract was terminated.

    In case of unavailability of the ordered product, the buyer will be informed at the earliest and will have the possibility to cancel his order. The buyer will then have the choice to request either the refund of the sums paid within 30 days at the latest of their payment, or the exchange of the product.

    Article 12. - Terms of delivery

    Delivery refers to the transfer to the consumer of the physical possession or control of the good. It is made only after confirmation of payment by the seller's bank.

    The ordered products are delivered as follows:

    • Free on the island of Sao Vicente and Santiago within 48 hours.
    • 10 euros for the island of Santo Antao

      DjuntuVendas Online then contacts the Recipient to schedule the delivery.

      If the mobile phone number indicated to reach the Recipient is not valid, DjuntuVendas Online immediately informs the User by e-mail who then chooses either to cancel the order, or to communicate another mobile phone number; it has a delay of 24 hours from the email received by DjuntuVendas Online and the driver will try again to reach the recipient to arrange delivery. If the new number is invalid again, the order will be canceled and the customer's account re-credited.

      Upon delivery, the recipient of the order will have to:

      • Present your identity document (national identity card)
      • Show that he is the holder of the phone number registered for the Recipient when the User takes the order
      • Sign a delivery slip

        Article 13 .- Guarantee

        The Recipient has the legal warranty of conformity and hidden defects in the products sold.

        No warranty applies to household appliances and high tech.

        Article 13 .- Guarantee

        The Recipient has the legal warranty of conformity and hidden defects in the products sold.

        No warranty applies to household appliances and high tech.

        Article 14. - Right of withdrawal

        In accordance with the provisions of the code of consumption, the buyer has a period of 14 working days from the date of delivery of his order, to return any item that does not suit him and request the exchange or the refund without penalty, with the exception of return costs which are borne by the buyer. This right does not apply to perishable products.

        The products must however be returned in their original packaging and in perfect condition within 14 days of the notification to the seller of the buyer's decision to withdraw.

        Returns are to be made in their original condition and complete (packaging, accessories, instructions ...) allowing their re-marketing in new condition, accompanied by the invoice of purchase.

        Damaged, dirty or incomplete products are not taken back.

        The right of withdrawal can be exercised online, using the withdrawal form available on the website www.djuntu.com. In this case, an acknowledgment of receipt on a durable medium will be immediately communicated to the buyer. Any other method of declaration of retraction is accepted. It must be unambiguous and express the will to retract.

        In case of exercise of the right of withdrawal within the aforementioned period, the price of the purchased product (s) is refunded and the delivery costs are refunded.

        The return shipping costs are the responsibility of the buyer.

        The exchange (subject to availability) or refund will be made within 14 days from the receipt by the seller, the products returned by the buyer under the conditions provided above.

        Article 15. - Force majeure

        Any circumstances beyond the parties' control that prevent the performance of their obligations under normal conditions are considered to be grounds for exoneration of the obligations of the parties and result in their suspension.

        The party who invokes the circumstances referred to above must immediately notify the other party of their occurrence and their disappearance.

        Will be considered as force majeure all facts or circumstances irresistible, external parties, unpredictable, inevitable, beyond the control of the parties and can not be prevented by them, despite all efforts reasonably possible. Expressly, are regarded as case of force majeure or fortuitous cases, besides those usually retained by the jurisprudence of the French courts and tribunals: the blockage of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutting down of telecommunication networks or difficulties specific to telecommunication networks external to customers.

        The parties will come together to review the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure has a duration greater than three months, these terms and conditions may be terminated by the injured party.

        Article 16. - Intellectual property

        The content of the website (technical documents, drawings, photographs etc ...) remains the property of the seller, the sole owner of the intellectual property rights on this content

        Buyers undertake not to make any use of this content s; any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.

        Article 17. - Data Protection

        As soon as the Customer decides to acquire the Goods, he must disclose his identity, his email address, his postal address and any other personal information necessary for the placing of the Order and the execution of the contract. Once this information is collected, the Seller processes it to manage the Orders.
        The seller declares to comply with the legal provisions of the amended law of 2 August 2002 on the protection of individuals with regard to the processing of personal data (the "Law") as well as the amended law of 30 May 2005 on the specific protection of the person with regard to the processing of personal data in the electronic communications sector. /> This information may also be used to allow the Seller to disseminate by any means of communication the information relating to its business activities to its customers.
        The Seller undertakes however not to disclose the information he to another company or other company offering similar services, except in the context of the outsourcing of data processing The Customer, whose personal data are processed, has the rights of access, rectification and opposition to the processing of his data.
        > These rights may be exercised in accordance with articles 26 et seq. Of the Law by simple request.
        The Customer can access his archived data under the same conditions as in the previous paragraph.
        The Seller undertakes not to disclose any information it holds to third parties, except in the context of the application of a legal or regulatory provision, or for the purposes of normal business management.

        The Seller informs the Customer, who accepts that it has the advantage of subcontracting the processing of its personal data in accordance with the Law.

        Article 18. - Partial non-validation

        If one or more stipulations of the present general conditions are held for invalid or declared such under a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their strength and reach.

        Article 19. - Non-waiver

        The fact that one of the parties does not claim a breach by the other party of any of the obligations set out in these terms and conditions can not be interpreted in the future as a waiver of the obligation in question.

        Article 20. - Title

        In case of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.

        Article 21. - Language of the contract

        These general conditions of sale are written in French and translated into English, Portuguese and Dutch. Only the French text is valid in case of dispute.

        Article 22. - Mediation

        The buyer may resort to conventional mediation, particularly with the Consumer Mediation Commission or with existing sectoral mediation bodies, or with any alternative dispute resolution method (conciliation, for example) in case disputes relating to the use of the site are subject to Luxembourg law. This provision does not apply to disputes between the user and DjuntuVendas Online, about orders made to the site.

        Article 23 .- Consumer Information Service

        For any difficulty, the User or the Beneficiary may contact DjuntuVendas Online:

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